Privacy policy

Privacy Policy

Wokeshi respects and protects your privacy. This policy briefly explains how we collect, use, and safeguard your personal information.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Contact Details: Name, shipping address, billing address, phone number, and email address.
Financial & Payment Information: The last four digits of your credit/debit card, payment confirmation, and transaction details (actual payments are securely processed by authorized third-party gateways).
Device & Access Information: IP address, browser type, cookies, and your browsing or cart-adding behavior on our site.

2. How We Use Your Information

We collect and use your information strictly for the following legitimate business purposes:

Order Fulfillment: Processing payments, arranging logistics/shipping, handling returns/exchanges, and providing customer support.
Marketing Communications: With your consent, sending store offers or new product updates via email (you can opt out at any time).
Security & Prevention: Verifying account security, detecting, and preventing fraud or malicious activities.

3. Information Disclosure & Sharing

We do not sell your personal information. We only disclose information under the following circumstances:

Essential Service Providers: Sharing necessary data with Shopify (our e-commerce platform), payment gateways, and logistics companies to complete your transactions and deliveries.
Legal Requirements: When required to comply with a lawful subpoena, search warrant, or to cooperate with official government compliance investigations.

4. Your Rights & Choices

Depending on where you reside, you have the following rights regarding your personal data:

Access & Correction: The right to view or update the personal information we hold about you.
Right to Deletion: You may contact us at any time to request the deletion of your account and associated personal data.
Opting Out of Marketing: You can cancel your subscription at any time by clicking the "Unsubscribe" link at the bottom of any promotional email.

5. Data Security & Retention

We employ industry-standard security measures to protect your data, though please note that no method of internet transmission can be guaranteed 100% secure. We only retain your data for as long as necessary to provide our services or meet legal compliance obligations.